Account Management

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Account Management

Our Account Management team are trained and specialise in proactively managing and strategically directing accounts of all sizes. We pride ourselves on wanting to get to know your business, teams, objectives, ethos and culture, so that our travel account management team become an extension to your organisation.

We encourage our clients and their stakeholders to engage with our company across all divisions and levels. Robust client supplier relations are key to a successful partnership and ensuring stakeholder engagement across the company is one of the first initial objectives when implementing a new account. We encourage regular reviews to strategically look at the account to ensure optimum recommendations are put into place based on future events / trends whilst also reviewing account history.

With all of our key clients we measure and monitor ourselves against service KPI’s which form part of our service level agreement. The overall aim of your account director and their team is to support you in achieving your key objectives when it comes to travel. We are the experts and provide advice and guidance all year round. We pride ourselves in delivering exceptional service to our clients.